Releasit COD Form & Upsells Privacy Policy

Releasit COD Form & Upsells "the App" provides an online software application "the Service" to merchants who use Shopify to power their stores. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.

Personal Information the App Collects

When you install the App, we are automatically able to access certain types of information from your Shopify account: Shop email, Store language, Orders, Script tags, Translations.

Additionally, we collect the following types of personal information from you and/or your customers once you have installed the App:
Information about you and others who may access the App on behalf of your store, such as your name, address, email address, phone number, and billing information;

We collect personal information directly from the relevant individual, through your Shopify account;

How Do We Use Your Personal Information?

We use the personal information we collect from you and your customers in order to provide the Service and to operate the App. Additionally, we use this personal information to: Communicate with you; Optimize or improve the App; and Provide you with information or advertising relating to our products or services.

Customer information

Your customers' information “Customer Data” is used solely to provide the Service. Our Service provides our customers with a wide variety of tools and features to better manage and optimize their end-users’ experience and interaction with the customer’s online assets. Certain privacy and data protection laws require that prior to processing personal data, a legal basis for such processing is established. Accordingly, whilst Releasit supports these laws by providing our customers with features and options for how they use our Service – our customer is solely responsible for determining whether and how they wish to use our Service and such features, and to ensure that the appropriate legal basis for the processing of Customer Data have been established, by the customer, prior to having such data be through the Service. Releasit processes Customer Data, and the personal data contained in it, strictly on our customer’s behalf, in accordance with their reasonable instructions. Accordingly, to the extent applicable by law, our customer will be deemed the ‘data controller’ (e.g. under the EU GDPR, UK GDPR and similar laws) or ‘business’ (under the CCPA or similar laws) of Customer Data; and Releasit will be deemed the ‘data processor’ or ‘service provider’ when processing such data.

Sharing Your Personal Information

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Google Sheets

If you activate the integration of the App with Google Sheets we will request access to your Google Drive account (read-only) and Google Sheets files (read and write). We will access your Google Drive data to allow you to select on which file you would like to import automatically your orders. We will access your Google Sheets data to automatically import your orders. We will store your Google Sheets file ID and sheet name to provide the Service. Your data will not be shared with anyone and will strictly be used to provide the Service.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us on the contact us page of the App.